Service Assistant

A new Service Assistant role is open at Vr One Translogistics, Tarsali, Vadodara. Salary is up to ₹12,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Active listening, Hindi and English and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Tarsali, Vadodara, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Vr One Translogistics.