Customer Relation Officer

VRF Aircon Pvt Ltd has an opening for a Customer Relation Officer based in Shivajinagar, Pune. You can earn up to ₹40,000/month. There are 2 open positions.

In the employer’s words

Handle Customer Calls, Emails, Whatsapp Messages, And Service Requests. Register And Track Customer Complaints And Service Requirements. Coordinate With The Technical Team For Assigning Service Calls. Follow Up With Technicians/Engineers Regarding Complaint Resolution. Provide Regular Updates To Customers Regarding Service Status. More Than 2 Years Experience Compulsory.

Candidate profile

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Repair & maintenance, Fault diagnosis, Safety practices and Hand and power tools
• Good English
• More Than 2 Years Experience Compulsory.
• You are safety-conscious and hands-on

Pay and perks

Compensation: ₹20,000 – ₹40,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You will replace parts and test equipment or vehicles after work.
• Maintain tools, workshop cleanliness and job cards
• Follow manufacturer guidelines and safety procedures
• Diagnose faults and carry out repairs and periodic servicing
• You will explain completed work and advise customers on maintenance.

Quick facts

• Job location: Shivajinagar, Pune, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by VRF Aircon Pvt Ltd.