Telecalling Executive

Looking for a Telecalling Executive role in Kothrud, Pune? Vritti Solutions Ltd is hiring now. Salary is up to ₹15,000/month. There are 2 open positions.

In the employer’s words

Contact Inactive Customers To Reintroduce It Software Products And Services. Understand Reasons For Inactivity And Address Client Concerns Effectively. Present New Features, Updates, Or Offers To Encourage Reactivation. Maintain Detailed Records Of Client Interactions, Feedback, And Conversion Status In Crm. Collaborate With Sales And Account. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Marathi, Hindi, English

What the job involves

As a Telecalling Executive, your work will include:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Marathi, Hindi, English

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Job location: Kothrud, Pune, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Vritti Solutions Ltd reviews applications regularly.