Telecaller

A new Telecaller role is open at VSquare, Poonamallee, Chennai. You can earn up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Active listening and Typing speed
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are patient and customer-first

Job at a glance

• Job location: Poonamallee, Chennai, Tamil Nadu
• Vacancies: 5
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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