Email Support Executive

Start your next role as an Email Support Executive with VU Job Solution in Hebbal, Bengaluru. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Qualification: 12Th And Above Min 6 Month Of Experience In Emailsalary - 25Ctc 20Th Shift : Female : Day Shift Male : 3Pm - 12Am/ 4Pm - 1Am. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic and English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English
• A patient, customer-first attitude

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Quick facts

• Work location: Hebbal, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with VU Job Solution.