Email Support Executive

Vu Job Solution has an opening for an Email Support Executive based in Hebbal, Bengaluru. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Email Process :Education : 12Th And Aboveexperience : Min 6 Months In Customer Support For Email Process Language : Excellent English Comprehensionshift : Female (6 Am - 3 Pm And 7 Am - 4 Pm) Male (3 Pm - 12 Am And 4 Pm And 1 Pm)Salary : 25 Ctc, 20 Thcab : Nalocation : Hebbal. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English

Pay and perks

Salary: ₹21,000 – ₹25,000 per month, based on skills and experience.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English
• A customer-first, calm under pressure attitude

Job at a glance

• Work location: Hebbal, Bengaluru, Karnataka
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Vu Job Solution.