International Voice Process Agent

Looking for an International Voice Process Agent role in Electronic City, Bengaluru? VU Job Solution is hiring now. There are 30 open positions. The pay goes up to ₹28,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : English

What you will do

As an International Voice Process Agent, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English

What you get

Compensation: ₹21,000 – ₹28,000 per month.

Job details

• Job location: Electronic City, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Employment type: Full time
• Timings: Rotational Shifts

Interested? Apply now on BetterJobs with your resume — VU Job Solution reviews applications regularly.