Telecaller

VUC Bikes has an opening for a Telecaller based in Attapur, Hyderabad. Freshers can apply. You can earn up to ₹17,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, Hindi and English and CRM tools
• Female Only
• Basic English
• Freshers can apply

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Attapur, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by VUC Bikes.