Operation Manager

Join Vucare Pest Control as an Operation Manager in New Tippasandra, Bengaluru. There are 2 open positions. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, Active listening, Hindi and English and Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.

Your responsibilities

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Job details

• Location: New Tippasandra, Bengaluru, Karnataka
• Work type: On-site
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Vucare Pest Control.