Senior Telecaller

Join Vulcan Energy Systems as a Senior Telecaller in Trimulgherry X Road, Hyderabad. Salary is up to ₹20,000/month. There are 4 open positions.

In the employer’s words

Handling Customer Calls, Achieving Sales Targets, Resolving Issues, Maintaining Crm Data, And Providing Feedback To Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Telugu, English

Salary

The salary for this role is ₹18,000 – ₹20,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Telugu, English
• You are polite and calm under pressure

Job details

• Work location: Trimulgherry X Road, Hyderabad, Telangana
• Openings: 4
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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