Telecaller

Looking for a Telecaller role in Manjri, Pune? Vv Events is hiring now. There are 30 open positions. Freshers can apply. You can earn up to ₹23,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic, International | Languages : English, Hindi, Marathi

Day-to-day work

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, International and Marathi
• Good English
• Freshers can apply
• Type: Domestic, International
• Languages: English, Hindi, Marathi

Pay and perks

You will be paid ₹18,000 – ₹23,000 per month.

Quick facts

• Location: Manjri, Pune, Maharashtra
• Job type: Full time
• Openings: 30
• Timings: 10:00 AM - 6:30 PM | Tuesday to Sunday
• Work mode: Office-based
• Interview timings: 10:00 AM - 4:00 PM | Monday

Click Apply to send your profile to Vv Events. It takes less than a minute.