Telecaller

Wadekar Ent And Maternity Hospital has an opening for a Telecaller based in Anand Nagar, Pune. You can earn up to ₹20,000/month.

Employer’s description

Key Responsibilities Handle Incoming And Outgoing Patient Calls Professionally.Convert Enquiries Into Confirmed Appointments.Follow Up With Leads From Phone Calls, Whatsapp, Social Media, And Website Enquiries.Explain Clinic Services, Treatment Packages, And Ongoing Offers.Schedule, Reschedule, And Confirm Patient Appointments. Marketing | Languages : Marathi, Hindi

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Hindi, Marathi and Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Marathi, Hindi
• You are customer-first and polite

What the job involves

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Quick facts

• Work location: Anand Nagar, Pune, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Wadekar Ent And Maternity Hospital.