Quality Manager

Walia Auto Ancillaries Private Limited is looking for a Quality Manager to join its team in Chinchwad, Pune. The pay goes up to ₹60,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹50,000 – ₹60,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Job details

• Job location: Chinchwad, Pune, Maharashtra
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Walia Auto Ancillaries Private Limited today.