Telecaller

Looking for a Telecaller role in Chatrapati Nagar, Nagpur? Walkke Happy Homes is hiring now. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Complaint handling, Active listening, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Key responsibilities

In this role, you will:

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Job details

• Location: Chatrapati Nagar, Nagpur, Maharashtra
• Openings: 1
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Walkke Happy Homes today.