Senior Telecaller

A new Senior Telecaller role is open at Walkwood Immigration, Mohali. No experience? You can still apply. Salary is up to ₹30,000/month. 10 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Languages : Punjabi, Hindi

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi, Punjabi and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Punjabi, Hindi

Roles and responsibilities

As a Senior Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

What you get

Compensation: ₹18,000 – ₹30,000 per month.

Job details

• Location: Mohali, Punjab
• Work mode: On-site
• Timings: 9:30 AM - 5:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Walkwood Immigration today.