Telecaller

A new Telecaller role is open at Wallpapers And Blind, Neelasandra, Bengaluru. No experience? You can still apply. The pay goes up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, Verbal communication, Active listening
• Basic English
• Freshers can apply

Quick facts

• Job location: Neelasandra, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Wallpapers And Blind today.