Telecaller

Looking for a Telecaller role in Chatrapati Nagar, Nagpur? Wankke Saccy Home is hiring now. Great for first-time job seekers. Salary is up to ₹17,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Compensation

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Typing speed, CRM tools and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Chatrapati Nagar, Nagpur, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Wankke Saccy Home.