Tele Caller

Wave Visas is looking for a Tele Caller to join its team in Laxmi Nagar, Delhi. The pay goes up to ₹15,000/month. 3 candidates will be hired for this role.

Employer’s description

Make Outbound And Inbound Calls To Prospective Students And Parents, Counsel Them On Degree Programs, Eligibility, And Career Opportunities. Manage Inquiries, Maintain Crm Records, Follow Up On Leads, Coordinate Admissions Activities, Achieve Conversion Targets, And Provide Market And Student Feedback To Management. Type : Outbound, Inbound | Languages : English

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English
• A customer-first, patient attitude

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Position details

• Work location: Laxmi Nagar, Delhi, Delhi
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 3

Ready to start? Upload your resume and apply to Wave Visas today.