Collection Telecallers

Looking for a Collection Telecallers role in Sector 2 - Noida, Delhi? Waves Enterprises is hiring now. Salary is up to ₹25,000/month. 10 candidates will be hired for this role.

Note from the employer

We Are Hiring Experienced Collection Telecallers, Debt Recovery Agents, And Collection Team Leaders To Join Our Growing Team. The Ideal Candidate Should Have Hands-On Experience In Telecalling Collections, Debt Recovery, Bucket Collections, And Write-Off Processes. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.

Compensation

Salary: ₹14,500 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Sector 2 - Noida, Delhi, Delhi
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Waves Enterprises today.