Telecaller

Join Way To Visas as a Telecaller in Ameerpet, Hyderabad. The pay goes up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Typing speed, CRM tools and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

What you get

Salary: ₹11,000 per month, based on skills and experience.

Quick facts

• Job location: Ameerpet, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 1
• Job type: Full time

Ready to start? Upload your resume and apply to Way To Visas today.