Inbound Customer Service Advisor

WC Enterprises has an opening for an Inbound Customer Service Advisor based in Badarpur, Delhi. Great for first-time job seekers. Salary is up to ₹15,000/month. 10 candidates will be hired for this role.

Note from the employer

We Connect Enterprises Is Looking For Enthusiastic And Result-Oriented Telesales Executives To Join Our Team. The Candidate Will Be Responsible For Contacting Potential Customers, Explaining Company Products/Services, And Generating Sales Over Calls. Type : Sales, Domestic, Outbound, Inbound | Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound, Inbound
• Languages: Hindi, English

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Position details

• Job location: Badarpur, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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