Inbound Customer Service Advisor

A new Inbound Customer Service Advisor role is open at Wc Enterprises, Badarpur, Delhi. 10 candidates will be hired for this role. Salary is up to ₹15,001/month.

Note from the employer

Inbound Customer Service Advisor (Telecaller). Type : Outbound, Domestic | Languages : English, Hindi

Pay and perks

The salary for this role is ₹10,001 – ₹15,001 per month.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi
• Someone customer-first and polite

Job at a glance

• Work location: Badarpur, Delhi, Delhi
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

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