Team Leader

WC Enterprises wants to bring on a Team Leader for its Badarpur, Delhi team. The team is filling 15 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Need Passionate Team Leader To Manage Team Of 15 To 20 Agents And Must Know New Hiring Process. Good Salary Along With Incentives. Best In Industry For Banking And Loan Process. Team Leader With Existing Team Will Be Higly Recommended. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: Hindi, English
• You are calm under pressure and polite

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Work location: Badarpur, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — WC Enterprises reviews applications regularly.