Personal Loan Team Leader

We Credit wants to bring on a Personal Loan Team Leader for its Sector 2 - Noida, Delhi team. The team is filling 4 vacancies. The pay goes up to ₹35,000/month.

In the employer’s words

Need Team Leader For Fintech Organisation. Need Same Domain Experience In Team Leader Position. Need Strong Understanding In Personal Loan And Team Leading. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What the job involves

As a Personal Loan Team Leader, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are polite and patient

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

Position details

• Work location: Sector 2 - Noida, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 4

Interested? Apply now on BetterJobs with your resume — We Credit reviews applications regularly.