Tele Caller

Looking for a Tele Caller role in Surat Dumas Road, Surat? We R Catalyst Venture Pvt. Ltd. is hiring now. Salary is up to ₹18,000/month. The team is filling 6 vacancies.

Employer’s description

Riders Hiring Tele Calling. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What you will do

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Typing speed, CRM tools, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Position details

• Location: Surat Dumas Road, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 6
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

Apply today and take the next step in your career with We R Catalyst Venture Pvt. Ltd..