Telecaller

Looking for a Telecaller role in Madhapur, Hyderabad? WEAIM : Womenergy Association of Incubators in Manufacturing is hiring now. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Complaint handling, Active listening, Hindi and English, Verbal communication
• Female Only
• Basic English
• Freshers can apply

Salary and benefits

You will be paid ₹11,000 – ₹15,000 per month.

Day-to-day work

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Position details

• Work location: Madhapur, Hyderabad, Telangana
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with WEAIM : Womenergy Association of Incubators in Manufacturing.