Telecaller

A new Telecaller role is open at Wealth Wing Pvt Ltd, RT Nagar, Bengaluru. The pay goes up to ₹40,000/month. There are 15 open positions.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Languages : English, Telugu, Tamil

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Telugu, Tamil
• A calm under pressure, customer-first attitude

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹13,000 – ₹40,000 per month.

Quick facts

• Location: RT Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 9:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 5:00 PM | Monday to Saturday
• Openings: 15
• Work mode: On-site

Click Apply to send your profile to Wealth Wing Pvt Ltd. It takes less than a minute.