Telecaller

Wealthxplore Research Analyst wants to bring on a Telecaller for its Scheme 140, Indore team. Great for first-time job seekers. 10 candidates will be hired for this role. Salary is up to ₹35,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• A patient, calm under pressure attitude

Salary and benefits

Compensation: ₹15,000 – ₹35,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Scheme 140, Indore, Madhya Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Wealthxplore Research Analyst reviews applications regularly.