Customer Support Executive (Telecal...

Start your next role as a Customer Support Executive (Telecal... with Weldots, Parent Company of Bugario in Pitampura, Delhi. 4 candidates will be hired for this role. Salary is up to ₹25,000/month. Great for first-time job seekers.

Note from the employer

Call Customers For Cod Order Confirmation, Delivery Follow-Up And Support For Our Online Brands (Bugario, Auriglo). Handle Queries On Call, Whatsapp & Email. Update Order Status In System. Good Hindi + English Needed. Ecommerce/Bpo Calling Experience Preferred. Freshers With Clear Communication May Apply. Type : Outbound, Domestic | Languages : English, Hindi

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi
• You are calm under pressure and customer-first

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Location: Pitampura, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday, 2nd and 4th saturday is half day
• Openings: 4
• Work type: On-site

Apply today and take the next step in your career with Weldots, Parent Company of Bugario.