Telecaller / Customer Support Execu...

Welfog is looking for a Telecaller / Customer Support Execu... to join its team in Sirsi Road, Jaipur. There are 2 open positions. Salary is up to ₹25,000/month. Freshers can apply.

In the employer’s words

We Are Looking For A Supplier Support Executive For Welfog (Multi-Vendor App). Responsibilities: Help Sellers Resolve App, Order & Payment Issues, Guide Them On Product Uploading/Inventory, And Coordinate With Tech/Finance Teams. Requirements: Good Communication, Basic E-Commerce App Knowledge, And Problem-Solving Skills. Type : Sales | Languages : Hindi, English

What you get

The salary for this role is ₹10,000 – ₹25,000 per month.

Day-to-day work

As a Telecaller / Customer Support Execu..., your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• You are polite and patient

Quick facts

• Location: Sirsi Road, Jaipur, Rajasthan
• Employment type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Welfog.