Telecaller

Well career immigration has an opening for a Telecaller based in Gandhipuram, Coimbatore. The pay goes up to ₹30,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Active listening, CRM tools, Hindi and English and Typing speed
• Female Only
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Compensation

The salary for this role is ₹15,000 – ₹30,000 per month.

Quick facts

• Job location: Gandhipuram, Coimbatore, Tamil Nadu
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Well career immigration reviews applications regularly.