Ndr Department ( Ayurveda)

Well INDIA LLP is looking for a Ndr Department ( Ayurveda) to join its team in Rohini Sec 25, Block-A, Delhi. 20 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Ndr Executive Job Descriptionrole: Handle Non-Delivery Reports (Ndr) And Ensure Maximum Successful Deliveries.Responsibilities:Call Customers For Ndr/Failed Delivery Orders And Confirm Delivery.Coordinate With Delivery Partners For Re-Attempts.Resolve Issues Like Customer Unavailable, Wrong Address, Refusal, Unreachable, Etc.Follow Up On. 1 - 2 Yea. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• You are polite and calm under pressure

Job details

• Work location: Rohini Sec 25, Block-A, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 20
• Job type: Full time

Click Apply to send your profile to Well INDIA LLP. It takes less than a minute.