Customer Service Assistant

Wellness Forever has an opening for a Customer Service Assistant based in Koparkhairne, Mumbai. 20 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Listen Actively To Customer Complaints, Identify The Root Cause, And Provide Effective Solutions. Maintain Up-To-Date Knowledge Of Company Offerings To Guide Customers And Make Recommendations. The Ability To Remain Calm And Professional, Especially When Dealing With Frustrated Or Stressed Customers. The Skill To Fully Understand Customer Needs. 1 - 2 Years Experience Compulsory. | Basic Excel, Manage Operations | Skills Needed : Computer

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• You'll achieve monthly sales and collection targets.
• You will follow up on leads and convert them into sales.
• Build long-term relationships with existing clients
• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Basic Excel, Computer and Manage Operations
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, Manage Operations
• Skills Needed: Computer

Position details

• Work location: Koparkhairne, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Ready to start? Upload your resume and apply to Wellness Forever today.