Team Leader For Ayurvedic Medicine

Wellness Ways wants to bring on a Team Leader For Ayurvedic Medicine for its Tilak nagar, Delhi team. There are 8 open positions. Salary is up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales, Outbound | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹16,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales, Outbound
• Languages: Hindi, English
• A customer-first, patient attitude

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Job details

• Job location: Tilak nagar, Delhi, Delhi
• Employment type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 8

If this job suits you, apply now — shortlisted candidates will be contacted by Wellness Ways.