Team Leader (Tl)

Wellpro India Pvt Ltd is looking for a Team Leader (Tl) to join its team in Rohini Sector 24, Delhi. 10 candidates will be hired for this role. Salary is up to ₹28,000/month.

Employer’s description

Good News We Are Hiring Team Leader , , Who Has Experience In Ayurveda Industry ,And Have Good Communication Skills, Team Work, Team Leading, And Goal Setting & Planning. Type : Sales, Outbound, Inbound | Languages : , Hindi , Team Leader K Pass Atleast 4 Caller Hone Chaiye Exp , Only Ayurveda Industry Exp We Are Looking Not Other Field Exp. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Salary and benefits

Salary: ₹20,000 – ₹28,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• Someone calm under pressure and patient

Key responsibilities

As a Team Leader (Tl), your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Rohini Sector 24, Delhi, Delhi
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Wellpro India Pvt Ltd today.