Telecaller Inbound

WePlace Consulting wants to bring on a Telecaller Inbound for its Sector 21 - Gurgaon, Delhi team. The team is filling 30 vacancies. Salary is up to ₹18,500/month.

Employer’s description

Handles Incoming Customer Calls To Resolve Queries, Provide Product Information, And Manage Complaints, Focusing On High Customer Satisfaction And Quality Service. Type : Sales, Domestic, Inbound

Salary and benefits

You will be paid ₹15,000 – ₹18,500 per month.

Roles and responsibilities

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, Inbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Domestic, Inbound
• Someone calm under pressure and patient

Position details

• Work location: Sector 21 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: Rotational Shift | Rotational Off
• Vacancies: 30
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — WePlace Consulting reviews applications regularly.