Telecaller

Wg Trips Jaipur wants to bring on a Telecaller for its Jawahar Nagar, Jaipur team. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Roles and responsibilities

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Complaint handling, Typing speed and CRM tools
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Position details

• Job location: Jawahar Nagar, Jaipur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Apply today and take the next step in your career with Wg Trips Jaipur.