Operation Executive

Start your next role as an Operation Executive with Wheelseye Technology India Private Limited in Sector 48 - Gurgaon, Delhi. 5 candidates will be hired for this role. Salary is up to ₹24,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹20,000 – ₹24,000 per month.

Your responsibilities

As an Operation Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Complaint handling, Typing speed, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Quick facts

• Location: Sector 48 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Vacancies: 5
• Working hours: 10:00AM-7:00PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Wheelseye Technology India Private Limited.