Tele Caller

A new Tele Caller role is open at Wheelseye Technology India Private Limited, Sector 69 - Gurgaon, Delhi. 10 candidates will be hired for this role. Salary is up to ₹24,000/month.

Employer’s description

Calling Existing And Potential Customers To Persuade Them To Purchase Company Products And Services.Accurately Recording Details Of Customers Purchase Orders.Processing All Customer Purchases Accordingly.Generating Promising Leads For The Outside Sales Team To Pursue.Managing Customer Accounts By Ensuring That Existing Customers Remain Sastify. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

You will be paid ₹19,000 – ₹24,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Quick facts

• Location: Sector 69 - Gurgaon, Delhi, Delhi
• Shift: 10:00AM : 7:00PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10

Apply today and take the next step in your career with Wheelseye Technology India Private Limited.