Telecaller

Wheelseye Technology India Private Limited has an opening for a Telecaller based in Sector 69 - Gurgaon, Delhi. There are 20 open positions. Salary is up to ₹24,000/month.

Employer’s description

Contact Existing Customers Via Phone To Remind Them About Upcoming Or Expired Subscriptions.Convince Customers To Renew Their Services Or Subscriptions.Explain Renewal Plans, Pricing, Offers, And Benefits.Resolve Customer Queries Related To Renewals And Services.Follow Up With Customers Until The Renewal Process Is Completed. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic

Salary

The salary for this role is ₹19,000 – ₹24,000 per month.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Outbound and Sales
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic

Position details

• Location: Sector 69 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20
• Work mode: Work from office
• Timings: 10:00AM-7:00PM | Monday to Saturday

Ready to start? Upload your resume and apply to Wheelseye Technology India Private Limited today.