Field Collection Executive

White Force wants to bring on a Field Collection Executive for its Churu team. You can earn up to ₹25,000/month. There are 2 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card, Insurance

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Credit Card, Insurance and Loan
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card, Insurance
• A customer-first, polite attitude

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Compensation

You will be paid ₹12,000 – ₹25,000 per month.

Job at a glance

• Location: Churu, Rajasthan
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with White Force.