Quality Control Executive

Start your next role as a Quality Control Executive with White Force in Domlur, Bengaluru. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Verbal communication, CRM tools and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Job details

• Job location: Domlur, Bengaluru, Karnataka
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

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