Senior Telecaller

Looking for a Senior Telecaller role in Sector 20 - Gurgaon, Delhi? White Force is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

What you get

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• You are customer-first and polite

Position details

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Employment type: Full time

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