Field Collection Executive

A new Field Collection Executive role is open at White Stone, Katraj, Pune. The pay goes up to ₹16,000/month. Freshers can apply.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Preferred Experience In : Insurance, Credit Card, Loan

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Credit Card, Insurance, Loan
• Male Only
• Basic English
• Freshers can apply
• Preferred Experience In: Insurance, Credit Card, Loan
• You are polite and patient

Pay and perks

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Katraj, Pune, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — White Stone reviews applications regularly.