Field Collection Executive

White Stone wants to bring on a Field Collection Executive for its Fatima Nagar, Pune team. You can earn up to ₹25,000/month. The team is filling 20 vacancies. Great for first-time job seekers.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Verbal communication, Hindi and English and Complaint handling
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and patient

What you will do

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Job details

• Work location: Fatima Nagar, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from office
• Employment type: Full time

Click Apply to send your profile to White Stone. It takes less than a minute.