Field Collection Executive

Start your next role as a Field Collection Executive with White Stone in Baner, Pune. The pay goes up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan
• You are calm under pressure and patient

Position details

• Work location: Baner, Pune, Maharashtra
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — White Stone reviews applications regularly.