Field Collection Executive

A new Field Collection Executive role is open at White Stone, Hadapsar, Pune. You can earn up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Job location: Hadapsar, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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