Telecaller

Will Bri India Pvt Ltd has an opening for a Telecaller based in Sawda, Delhi. No experience? You can still apply. Salary is up to ₹40,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Verbal communication, Active listening
• Basic English
• Freshers can apply
• You are patient and polite

Day-to-day work

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹12,000 – ₹40,000 per month.

Job details

• Location: Sawda, Delhi, Delhi
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Will Bri India Pvt Ltd.