Telecaller

A new Telecaller role is open at Wilson Private Limited, Rajaji Nagar, Bengaluru. There are 10 open positions. Salary is up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹12,000 – ₹20,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Typing speed, Active listening, CRM tools, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone patient and polite

Position details

• Location: Rajaji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Wilson Private Limited.