Telecaller

Start your next role as a Telecaller with Win Stationery in Indira Nagar, Bengaluru. You can earn up to ₹15,000/month. There are 2 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Typing speed, CRM tools, Verbal communication and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Job details

• Job location: Indira Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Win Stationery.